BASSCARE Hester Canterbury

Hester Canterbury, operated by BASSCARE, provides residential aged care in Canterbury, VIC, offering 34 thoughtfully designed apartments with shared spaces and landscaped gardens. The facility aims to provide a balance of privacy, independence, and community engagement.

Quick facts

Provider
Address
Visiting hoursWednesday, 9 am-5 pm; Thursday, 9 am-5 pm; Friday, 9 am-5 pm; Saturday, Open 24 hours; Sunday, Open 24 hours; Monday, 9 am-5 pm; Tuesday, 9 am-5 pm;

Ratings and quality

Australian Government aged care ratings

Overall star rating
Resident Experience
Staffing
Compliance
Quality Measures

Google reviews

Google rating4.00
Google review count

Care services and capabilities

Dementia care
Respite care
Palliative care
24/7 nursing
Secure unit
Couples rooms

Care Services at BASSCARE Hester Canterbury

Services include access to customised home care packages for tasks like cleaning, shopping, or transport. Exercise classes are led by skilled physiologists, and a dedicated Village Manager is available. The facility also offers 24/7 monitored emergency call system and access to BASSCARE’s professional services, including Faversham House Residential Aged Care.

Accommodation & Amenities

Recreational programmes and amenities include a club lounge with a bar and fireplace, a library overlooking landscaped gardens, a cinema, and a fully equipped gym. Manicured gardens provide a tranquil outdoor space for relaxation and socialisation. Optional personalised services can be arranged to suit individual needs.

Daily life

Residents at Hester Canterbury can engage in various social and physical activities, including group activities, exercise classes, and community events. The facility offers a range of shared spaces designed to encourage interaction and community building.

Meals and dining

Dining options include dining rooms for community events or intimate meals. Evening meals are available on request, and the facility provides morning teas, stocked tea, and coffee. Nutritional oversight is part of the services offered.

Accommodation

The facility offers two- or three-bedroom apartments with open-plan living spaces, modern kitchens, and bedrooms with ensuites and generous wardrobes. Apartments include private balconies overlooking courtyard gardens or tree-lined streets. Most apartments feature a fitted study. Climate control and security features such as underground parking, video intercom, and a monitored emergency call system are provided. Accommodation costs (RAD/DAP) vary based on room features and financial assessment. Please contact the provider directly for current pricing and availability.

Team

The staffing model includes a dedicated Village Manager and exercise classes led by skilled physiologists. Specialised training details are not currently published by the provider.

Pricing and payment overview

A residential aged care room may be paid for using a Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP), or a combination of both. Other fees can include the basic daily fee and means-tested contributions.

Actual aged care costs depend on assessment, room type, funding arrangements and current provider pricing. Contact the provider or My Aged Care for current pricing information.

How to apply

  1. Contact My Aged Care to discuss an ACAT assessment.
  2. Contact the home to ask about suitability and availability.
  3. Arrange a tour.
  4. Confirm room availability, current costs and next steps.

You can contact the home before approval to ask questions, arrange a tour and understand whether it may suit your parent.

Contact and location

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