Jacaranda House Hostel – Residential Aged Care in Bairnsdale, Victoria

Maddocks Gardens, operated by Bairnsdale Regional Health Service, provides residential aged care in Bairnsdale, VIC, offering permanent, respite, and dementia-specific care services. The facility aims to promote independence and quality of life for residents with complex care needs, including a secure memory support wing for those with dementia.

Quick facts

Provider
Address
Visiting hours

Ratings and quality

Australian Government aged care ratings

Overall star rating4
Resident Experience4
Staffing5.00
Compliance5
Quality Measures3

Google reviews

Google rating4.50
Google review count

Care services and capabilities

Dementia care
Respite care
Palliative care
24/7 nursing1
Secure unit
Couples rooms

Care Services at Jacaranda House Hostel

Maddocks Gardens offers 24/7 nursing care with Registered Nurses, Enrolled Nurses, and Personal Care Attendants. Specialised care units are available for residents with dementia. Allied health services include physiotherapy, dietetic, occupational therapy, and speech therapy. The facility also provides an In Reach service for medical assessments and access to the Bairnsdale Regional Health Service’s wound clinic.

Accommodation & Amenities

Residents enjoy a variety of recreational programmes including pet therapy, flower arranging, herb gardening, cooking classes, arts and crafts, and regular live music and performances. The facility encourages inter-generational programmes and social inclusion days with other aged care facilities, schools, and community groups.

Daily life

Residents at Maddocks Gardens engage in a comprehensive activities programme that includes sensory, cognitive, physical, and community involvement activities. The facility offers a range of events and activities designed to enhance social interaction and maintain residents' physical and mental well-being.

Meals and dining

Residents benefit from an in-house catering service that provides meals tailored to all dietary requirements. The dining environment supports social interaction and includes regular pre-dinner social drinks and live music events.

Accommodation

Rooms at Maddocks Gardens are tastefully decorated with high-quality furniture and fixtures to create a home-like appeal. They include a double wardrobe, blockout blinds, a bedside table with a lockable drawer, power points, and an electric high-low bed. Ensuite facilities are available in single or shared configurations, featuring a shower, toilet, vanity, and ample storage. Safety monitoring and nurse call systems are in place to ensure resident safety. Because room prices are tied to individual features and the Maximum Permissible Interest Rate (MPIR), estimated RAD/DAP costs are not published here. Please contact the home directly.

Team

The staffing model at Maddocks Gardens includes Registered Nurses, Enrolled Nurses, Personal Care Attendants, and Leisure and Lifestyle staff. The team has extensive experience in aged care and works with GPs and allied health professionals to provide holistic care. Staff are trained to offer one-on-one care and social interaction, along with palliative care.

Pricing and payment overview

A residential aged care room may be paid for using a Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP), or a combination of both. Other fees can include the basic daily fee and means-tested contributions.

Actual aged care costs depend on assessment, room type, funding arrangements and current provider pricing. Contact the provider or My Aged Care for current pricing information.

How to apply

  1. Contact My Aged Care to discuss an ACAT assessment.
  2. Contact the home to ask about suitability and availability.
  3. Arrange a tour.
  4. Confirm room availability, current costs and next steps.

You can contact the home before approval to ask questions, arrange a tour and understand whether it may suit your parent.

Contact and location

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