Mercy Health Care

Mercy Health Care, operated by Mercy Health, provides residential aged care in Hoppers Crossing, VIC, offering a range of services designed to meet the needs of elderly residents. The facility focuses on providing care that aligns with the Mercy Health mission of delivering compassionate care to communities.

Quick facts

Provider
Address
Visiting hours

Ratings and quality

Australian Government aged care ratings

Overall star rating
Resident Experience
Staffing
Compliance
Quality Measures

Google reviews

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Care services and capabilities

Dementia care
Respite care
Palliative care1
24/7 nursing
Secure unit
Couples rooms

Care Services at Mercy Health Care

Mercy Health Care offers 24/7 nursing care and access to specialised care units. Allied health services, including physiotherapy and occupational therapy, are also available to residents.

Accommodation & Amenities

Recreational programmes at Mercy Health Care include arts and crafts, gardening, and regular outings. The facility provides amenities such as a library and activity rooms to support a range of interests.

Daily life

Residents at Mercy Health Care engage in a variety of social and physical activities designed to promote well-being and social interaction. These activities include group outings, exercise classes, and social events.

Meals and dining

The dining programme at Mercy Health Care provides residents with balanced and nutritious meals prepared by professional chefs. Nutritional oversight is provided to ensure dietary needs are met. Meals are served in a communal dining area.

Accommodation

Accommodation at Mercy Health Care includes single and shared rooms, with en-suite facilities available. Rooms are equipped with climate control systems to maintain a comfortable environment. Aged care accommodation fees fluctuate depending on government means-testing and specific room type. Reach out to the facility directly to discuss current RAD and DAP rates.

Team

The staffing model at Mercy Health Care includes Registered Nurses and other healthcare professionals with specialised training in aged care. The team is structured to provide comprehensive care to residents.

Pricing and payment overview

A residential aged care room may be paid for using a Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP), or a combination of both. Other fees can include the basic daily fee and means-tested contributions.

Actual aged care costs depend on assessment, room type, funding arrangements and current provider pricing. Contact the provider or My Aged Care for current pricing information.

How to apply

  1. Contact My Aged Care to discuss an ACAT assessment.
  2. Contact the home to ask about suitability and availability.
  3. Arrange a tour.
  4. Confirm room availability, current costs and next steps.

You can contact the home before approval to ask questions, arrange a tour and understand whether it may suit your parent.

Contact and location

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