Park Haven Garden Village

Park Haven Garden Village, operated by Park Haven Garden Village Pty Ltd, provides independent living for over 60s in South Mackay, QLD, offering a range of facilities designed for comfort and convenience.

Quick facts

Provider
Address
Visiting hoursSaturday, Closed; Sunday, Closed; Monday, 9 am-2 pm; Tuesday, 9 am-2 pm; Wednesday, 9 am-2 pm; Thursday, 9 am-2 pm; Friday, 9 am-2 pm;

Ratings and quality

Australian Government aged care ratings

Overall star rating
Resident Experience
Staffing
Compliance
Quality Measures

Google reviews

Google rating5.00
Google review count

Care services and capabilities

Dementia care
Respite care
Palliative care
24/7 nursing
Secure unit
Couples rooms

Care Services at Park Haven Garden Village

Facilities include on-site managers with a 24-hour medical alert system, a resident’s community room, and mail delivery services. The village is pet-friendly for small dogs.

Accommodation & Amenities

Residents have access to a swimming pool and BBQ area, a communal vegetable garden, and a Hibiscus Room for activities and social gatherings. The village is also close to local sports, clubs, and leisure activities.

Daily life

Residents can engage in various social and community activities, including bocce, gardening, and monthly social gatherings such as sausage sizzles. The village also offers a communal vegetable garden and a Hibiscus Room for activities, a library, and puzzles.

Meals and dining

Details on meal provision, nutritional oversight, and dining environment are not currently published by the provider.

Accommodation

The village consists of 36 one and two-bedroom ground floor units, each with a carport and a front garden for pot plants. Units include a small kitchen with an electric stove, a bathroom with a shower, and a built-in wardrobe. Private courtyards are available. Room pricing at this facility is calculated using a Refundable Accommodation Deposit (RAD) or Daily Accommodation Payment (DAP). Contact the admissions team for a personalised quote.

Team

The village has on-site managers who are approachable and ensure the common areas are maintained. Details on Registered Nurse coverage and specialised training are not currently published by the provider.

Pricing and payment overview

A residential aged care room may be paid for using a Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP), or a combination of both. Other fees can include the basic daily fee and means-tested contributions.

Actual aged care costs depend on assessment, room type, funding arrangements and current provider pricing. Contact the provider or My Aged Care for current pricing information.

How to apply

  1. Contact My Aged Care to discuss an ACAT assessment.
  2. Contact the home to ask about suitability and availability.
  3. Arrange a tour.
  4. Confirm room availability, current costs and next steps.

You can contact the home before approval to ask questions, arrange a tour and understand whether it may suit your parent.

Contact and location

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