Queen Elizabeth Centre (Steele Haughton Unit) – Residential Aged Care in Ballarat, Victoria

Queen Elizabeth Centre (Steele Haughton Unit), operated by Grampians Health, provides residential aged care in Ballarat, Victoria, offering specialised clinical care and support services for residents.

Quick facts

Provider
Address
Visiting hoursThursday, 8:30 am-5 pm; Friday, 8:30 am-5 pm; Saturday, Closed; Sunday, Closed; Monday, 8:30 am-5 pm; Tuesday, 8:30 am-5 pm; Wednesday, 8:30 am-5 pm;

Ratings and quality

Australian Government aged care ratings

Overall star rating4
Resident Experience4
Staffing5.00
Compliance5
Quality Measures3

Google reviews

Google rating4.40
Google review count

Care services and capabilities

Dementia care
Respite care
Palliative care
24/7 nursing1
Secure unit
Couples rooms

Care Services at Queen Elizabeth Centre (Steele Haughton Unit)

The facility offers 24/7 nursing care and access to specialised care units. Allied health services are available, including physiotherapy, occupational therapy, and speech pathology. Specific services and their availability may vary and are subject to individual resident needs.

Accommodation & Amenities

Recreational programmes at the facility include a variety of activities aimed at enhancing the quality of life for residents. These programmes are designed to cater to individual interests and abilities. Facility-specific amenities include access to the Ballarat QEC Cafe and public toilet facilities.

Daily life

Residents at the facility engage in a range of social and physical activities designed to promote health and wellbeing. Specific programmes and schedules are available upon request.

Meals and dining

The facility provides meals that cater to individual dietary needs and preferences, with nutritional oversight from dietitians. Dining options include a variety of hot and cold meals, salads, sandwiches, fruits, and beverages. The Ballarat QEC Cafe is available for residents and visitors, offering a selection of food and beverages from Monday to Friday, 9:00am to 2:00pm.

Accommodation

Rooms at the facility are configured to provide a comfortable living environment for residents. En-suite facilities are available in some room types. Climate control systems are in place to maintain a comfortable temperature. Aged care accommodation fees fluctuate depending on government means-testing and specific room type. Reach out to the facility directly to discuss current RAD and DAP rates.

Team

The staffing model at the facility includes Registered Nurses and other healthcare professionals trained to provide specialised care. The team is equipped to manage a range of clinical and non-clinical needs of the residents.

Pricing and payment overview

A residential aged care room may be paid for using a Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP), or a combination of both. Other fees can include the basic daily fee and means-tested contributions.

Actual aged care costs depend on assessment, room type, funding arrangements and current provider pricing. Contact the provider or My Aged Care for current pricing information.

How to apply

  1. Contact My Aged Care to discuss an ACAT assessment.
  2. Contact the home to ask about suitability and availability.
  3. Arrange a tour.
  4. Confirm room availability, current costs and next steps.

You can contact the home before approval to ask questions, arrange a tour and understand whether it may suit your parent.

Contact and location

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