Southern Cross Care Reynolds Court Residential Care

Southern Cross Care Reynolds Court Residential Care, operated by Southern Cross Care (NSW & ACT), provides residential aged care in Bateau Bay, NSW, offering a comprehensive range of services and amenities in a homely environment.

Quick facts

Provider
Address
Visiting hours

Ratings and quality

Australian Government aged care ratings

Overall star rating
Resident Experience
Staffing
Compliance
Quality Measures

Google reviews

Google rating5.00
Google review count

Care services and capabilities

Dementia care1
Respite care
Palliative care1
24/7 nursing
Secure unit
Couples rooms

Care Services at Southern Cross Care Reynolds Court Residential Care

The facility provides 24/7 care staff, including registered and enrolled nurses, and access to specialised care units such as dementia care and end-of-life care. Allied health services include physiotherapy, podiatry, speech therapy, and psychological support. Additionally, Reynolds Court offers comprehensive medical services, including doctor visits, specialist services, and pharmacy services.

Accommodation & Amenities

Reynolds Court offers a range of recreational programmes and amenities, including an activity room, barbeque area, chapel, community hall, courtyards, dining rooms, lounge rooms, and a recreation room. The facility also provides hotel services such as catering, cleaning, dry cleaning, hair and beauty salon, laundry, and newspaper delivery.

Daily life

Residents at Reynolds Court can engage in a variety of activities and social events, including arts and crafts, bingo, bus excursions, exercise classes, and various cultural and spiritual activities. The facility also offers individual programmes and walking groups to cater to diverse interests and needs.

Meals and dining

Dining at Reynolds Court includes a comprehensive range of meals provided by the catering service. The dining environment is designed to offer a comfortable and social setting for residents, with options for private dining and special dietary requirements managed by the facility.

Accommodation

Accommodation at Reynolds Court consists of private single suites with private ensuite bathrooms and garden views. Each suite is equipped with air conditioning, an electric-powered bed, a vanity unit, a wardrobe, secure storage, a nurse call system, and a smoke alarm. Optional amenities include a private TV and radio, Pay TV, a private telephone, and private Internet access. Aged care accommodation fees fluctuate depending on government means-testing and specific room type. Reach out to the facility directly to discuss current RAD and DAP rates.

Team

The care team at Reynolds Court includes registered and enrolled nurses, as well as specialised staff for physiotherapy, podiatry, speech therapy, and psychological support. The facility ensures round-the-clock care and support for residents.

Pricing and payment overview

A residential aged care room may be paid for using a Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP), or a combination of both. Other fees can include the basic daily fee and means-tested contributions.

Actual aged care costs depend on assessment, room type, funding arrangements and current provider pricing. Contact the provider or My Aged Care for current pricing information.

How to apply

  1. Contact My Aged Care to discuss an ACAT assessment.
  2. Contact the home to ask about suitability and availability.
  3. Arrange a tour.
  4. Confirm room availability, current costs and next steps.

You can contact the home before approval to ask questions, arrange a tour and understand whether it may suit your parent.

Contact and location

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