Tongala And District Memorial Aged Care Service

Tongala And District Memorial Aged Care Service, operated by nan, provides residential aged care in Tongala, VIC, offering comprehensive continuing care services including residential aged care, palliative care, secure dementia care, and respite care.

Quick facts

Provider
Address
Visiting hours

Ratings and quality

Australian Government aged care ratings

Overall star rating
Resident Experience
Staffing
Compliance
Quality Measures

Google reviews

Google rating4.00
Google review count

Care services and capabilities

Dementia care1
Respite care1
Palliative care1
24/7 nursing
Secure unit1
Couples rooms1

Care Services at Tongala And District Memorial Aged Care Service

Clinical capabilities at Tongala And District Memorial Aged Care Service include 24/7 nursing, housekeeping services (cleaning, laundry), and access to allied health professionals such as physiotherapists, dieticians, optometrists, hairdressers, and speech therapists.

Accommodation & Amenities

Tongala And District Memorial Aged Care Service offers a range of recreational programmes and amenities including a recreation room, courtyard, lounge and sitting area, library, dining room, chapel, sitting room with tea making facilities, and a Men's Shed. The facility also provides opportunities for social engagement and physical activity.

Daily life

Residents at Tongala And District Memorial Aged Care Service can engage in a variety of social and physical activities designed to promote health and wellbeing. The facility coordinates a robust social calendar of entertainment, events, and activities, including trips to nearby points of interest.

Meals and dining

Nutrition at Tongala And District Memorial Aged Care Service is overseen by both full-time and part-time chefs who ensure that nutritious meal choices are always available. Residents receive three meals daily, including two hot meals, prepared fresh on-site with a seasonally rotated menu. Special dietary requirements or restrictions are accommodated.

Accommodation

Rooms at Tongala And District Memorial Aged Care Service include standard rooms, deluxe rooms, special care rooms, superior rooms, and premium suites. All rooms feature modern construction, built-in wardrobes, electric beds, WiFi access, air conditioning, smoke and heat detectors, fire sprinkler systems, staff call points, wide doorways for ease of mobility, and large en-suites with vanity units. The cost of a room here can be paid as a lump sum (RAD), a daily fee (DAP), or a combination. We recommend contacting the provider to confirm exact current costs.

Team

The staffing model at Tongala And District Memorial Aged Care Service includes registered nurses available 24 hours a day, housekeeping services, and a social care team that designs activities and therapy to boost wellbeing. The team is equipped to assist with technology for remote video calls.

Pricing and payment overview

A residential aged care room may be paid for using a Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP), or a combination of both. Other fees can include the basic daily fee and means-tested contributions.

Actual aged care costs depend on assessment, room type, funding arrangements and current provider pricing. Contact the provider or My Aged Care for current pricing information.

How to apply

  1. Contact My Aged Care to discuss an ACAT assessment.
  2. Contact the home to ask about suitability and availability.
  3. Arrange a tour.
  4. Confirm room availability, current costs and next steps.

You can contact the home before approval to ask questions, arrange a tour and understand whether it may suit your parent.

Contact and location

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