Learn how to locate Commonwealth Home Support Programme (CHSP) providers in your area. Simple guide to accessing aged care services in Australia.
Key areas covered:
- What is the best way to find a CHSP provider?
- Do I need an assessment before finding a CHSP provider?
- Can I change my CHSP provider if I’m not satisfied?

What is the best way to find a CHSP provider?
The best way to find a CHSP provider is to contact My Aged Care by calling 1800 200 422 or visiting myagedcare.gov.au. They can help you locate approved providers in your area and explain the services available.
Do I need an assessment before finding a CHSP provider?
Yes, you will need a basic assessment from My Aged Care before accessing CHSP services. This can be arranged by calling My Aged Care, and they will organize for an assessor to visit you at home.
Can I change my CHSP provider if I’m not satisfied?
Yes, you can change your CHSP provider. Contact My Aged Care to discuss your options and they can help you find an alternative provider in your area that better meets your needs.




