Learn what you cannot spend your aged care package funds on in Australia. Clear guidelines on restrictions and limitations for aged care funding use.
Key areas covered:
- Can I use my package funds for clinical care costs?
- Can I be charged entry or exit fees for aged care services?
- Can I use my package funds for services I haven’t received yet?
Can I use my package funds for clinical care costs?
No, you cannot be charged for clinical care costs from your package funds. Clinical care such as nursing and physiotherapy is fully funded by the government. This is explicitly stated in the Support at Home program guidelines.
Can I be charged entry or exit fees for aged care services?
No, providers cannot charge you any fees for entering or exiting an agreement for Support at Home services. The only charges allowed are for actual services received, and these must reflect the true costs of delivering the service including any administration or travel fees.
Can I use my package funds for services I haven’t received yet?
No, you can only be charged for services you have actually received. Providers must finalize all claims for services within 60 days of delivery, and you cannot be charged in advance for future services. All prices must reflect the actual costs of delivering the service.
