Learn how aged care advocates can support your rights, help with decision-making, and represent your interests in Australian aged care services.
Key areas covered:
- What is an aged care advocate and what do they do?
- When should I contact an aged care advocate?
- How do I access advocacy services in aged care?
What is an aged care advocate and what do they do?
An aged care advocate is a professional who supports and speaks up for your rights in aged care. They provide free, independent assistance to help you understand your rights, make informed decisions about your care, and resolve concerns with aged care services.
When should I contact an aged care advocate?
You should contact an advocate when you need help understanding your aged care options, feel your rights aren’t being respected, have concerns about your care that you’re unable to resolve directly, or need support in meetings with aged care providers.
How do I access advocacy services in aged care?
You can access free advocacy services through the Older Persons Advocacy Network (OPAN) by calling their national number. Advocates can assist you over the phone, meet with you in person, or support you in meetings with your aged care provider.
