Learn how to be involved in aged care decisions as a family member or supporter, including your rights, registration process, and ways to advocate.
Key areas covered:
- What are my rights to be involved in aged care decisions?
- How do I become a registered supporter?
- What involvement can I have in care assessments and planning?
What are my rights to be involved in aged care decisions?
You can be formally registered as a supporter for the person receiving aged care. This allows you to be involved in discussions and decision-making, though registration requires both your consent and the care recipient’s consent (unless you are already their legal decision maker). The person receiving care has the right to be supported by an advocate or person of their choice when making decisions, voicing opinions, or making complaints.
How do I become a registered supporter?
You can request registration either verbally or in writing. The System Governor will assess your request and must provide written notice of their decision. If approved, you’ll receive formal notification including your details as the supporter. If not approved, you’ll receive an explanation of the reasons and information about how to apply for reconsideration. Note that if you’re already an appointed decision maker under state, territory or Commonwealth law, the care recipient’s consent isn’t required.
What involvement can I have in care assessments and planning?
You can be involved in aged care needs assessments and planning if the care recipient wants you to be. The assessment process must include discussions about care requirements, preferences, and goals, and you can participate in these discussions if that is the individual’s wish. You also have the right to have your role acknowledged and respected as a person significant to the care recipient, and can help them understand and exercise their rights under the Statement of Rights.
