Learn about Australian aged care providers’ key responsibilities regarding the Charter, including registration requirements, record keeping, and service.
Key areas covered:
- What records must providers maintain regarding funded aged care services?
- What are the registration requirements for aged care providers?
- What obligations do providers have when taking on new participants?
What records must providers maintain regarding funded aged care services?
Providers must maintain detailed records including the amount of subsidy received, individual fees or contributions paid, expenditure for service delivery, service types delivered for the financial year, and records of individuals who have accessed or are waiting to access services.
What are the registration requirements for aged care providers?
Providers must register with the Commissioner, meet key eligibility requirements including general and category-specific requirements, and complete an Aged Care Quality Standards audit for certain categories like residential care. Registration must be renewed every 3 years.
What obligations do providers have when taking on new participants?
Providers must accept participant referrals through My Aged Care Portal, establish service agreements, create care plans and quarterly budgets, coordinate with outgoing providers for records transfer, and notify Services Australia of participant entry.
