Learn about Australian aged care accommodation standards, fees, and services. Understand your rights, payment options and what facilities must provide.
Key areas covered:
- What fees might I need to pay for accommodation?
- How are my accommodation services funded?
- What happens if I need to change accommodation providers?
What fees might I need to pay for accommodation?
Accommodation costs are determined through means testing. You may need to pay either an accommodation payment or contribution, depending on your daily means tested amount on your start day. This can be paid as a lump sum (refundable deposit) or as periodic daily payments. The exact amount will be based on your financial assessment, and there is a lifetime cap on the total contributions you’ll need to make across both in-home and residential aged care services.
How are my accommodation services funded?
Accommodation services are funded through a combination of Commonwealth contributions and, depending on your means test results, individual contributions and fees. Various supplements may be available to increase the subsidy amount payable. The funding arrangement ensures that care is accessible while being sustainable through shared responsibility between government and individuals who can afford to contribute.
What happens if I need to change accommodation providers?
If you need to change providers, there are established processes to ensure continuity of care. The outgoing provider must agree on an exit date with you and document it in your care notes. They must share relevant information with your new provider within 28 days of the request. The incoming provider will need to enter into a new service agreement with you and create an updated care plan before or on the day your care starts.
