Learn about Level 2 Home Care Packages in Australia, including eligibility, services, and the transition to the new Support at Home program from November.
Key areas covered:
- What is a Level 2 Home Care Package?
- What is happening to existing Home Care Package recipients?
- How will services be funded under the new Support at Home program?

What is a Level 2 Home Care Package?
Based on the provided documentation, I cannot provide specific details about Level 2 Home Care Packages as the information shows that Home Care Packages are being replaced by the new Support at Home program from November 1, 2025. The Support at Home program will provide coordinated care and services based on assessed ageing-related care needs through 8 ongoing classifications with increasing levels of funding.
What is happening to existing Home Care Package recipients?
Home Care Package care recipients and those already waiting for a package will be automatically transitioned to the new Support at Home program from November 1, 2025. They will not need to be reassessed to enter the program. Those who were receiving a package or were on the National Priority System before September 12, 2024, will be protected by a ‘no worse off’ principle regarding their financial contributions.
How will services be funded under the new Support at Home program?
Under Support at Home, services will be funded based on assessed needs and classification levels. Participant contributions will vary depending on the type of service: clinical supports will have no contribution required, independence supports will have moderate contributions, and everyday living supports will have the highest contributions. The actual contribution amounts will be based on an income and assets assessment by Services Australia.




