Learn about Resident Agreements in Australian aged care facilities – what they are, why they matter, and key components of these important legal documents.
Key areas covered:
- What is a Resident Agreement in aged care?
- When should a Resident Agreement be signed?
- What are the key components of a Resident Agreement?

What is a Resident Agreement in aged care?
A Resident Agreement is a legal contract between an aged care provider and a resident that outlines the terms and conditions of the care and services to be provided. It establishes the rights and responsibilities of both parties and serves as a formal record of the agreed arrangements.
When should a Resident Agreement be signed?
A Resident Agreement should be signed before or when a person enters an aged care facility. The agreement needs to be provided to the prospective resident or their representative with reasonable time to review and understand its contents before signing.
What are the key components of a Resident Agreement?
A Resident Agreement typically includes details about accommodation costs, care services provided, additional service fees, rights and responsibilities, complaint procedures, and termination conditions. It should clearly outline all financial obligations and the standard of care to be delivered.




