Learn about Australia’s Serious Incident Response Scheme (SIRS) for aged care providers, including reporting requirements and compliance obligations.
Key areas covered:
- What is the purpose of the Serious Incident Response Scheme (SIRS)?
- Who must comply with SIRS requirements?
- How do providers report incidents under SIRS?

What is the purpose of the Serious Incident Response Scheme (SIRS)?
The Serious Incident Response Scheme (SIRS) is designed to reduce abuse and neglect of older people receiving government funded aged care services. It establishes a framework for incident management and reporting to protect vulnerable aged care recipients.
Who must comply with SIRS requirements?
All providers of government funded aged care services must comply with SIRS requirements. They are required to follow incident management and reporting obligations under sections 164 and 166 of the Aged Care Act.
How do providers report incidents under SIRS?
Providers must use the My Aged Care Service and Support Portal to notify the Commission when a reportable incident occurs. This is a mandatory reporting requirement for all government funded aged care service providers.




