Learn why visiting aged care homes is crucial for making an informed decision. Expert guidance on evaluating facilities and ensuring quality care for your.
Key areas covered:
- Why is it important to visit aged care homes before making a decision?
- What should I look for when visiting an aged care home?
- How can I ensure I’m making the right choice during my visit?

Why is it important to visit aged care homes before making a decision?
Visiting aged care homes is essential because it allows you to assess if the residential care home meets the quality standards and requirements. You can evaluate the facilities firsthand, observe how care is delivered, and determine if it aligns with your needs. This personal inspection helps ensure the home meets the definition of appropriate residential care as defined in section 10 of the Aged Care Act.
What should I look for when visiting an aged care home?
When visiting an aged care home, look for evidence that they meet the Aged Care Quality Standards, assess their capability and capacity to deliver funded aged care services, and observe the skills and engagement of their workforce. Pay attention to how staff interact with residents, the overall environment, and whether the facility can support diverse needs including cultural, linguistic, and special care requirements.
How can I ensure I’m making the right choice during my visit?
To make the right choice, speak directly with the provider about any concerns or questions you have. Consider using advocacy support through OPAN (Older Persons Advocacy Network) which provides free, confidential, and independent information. Remember that making inquiries and raising concerns is not ‘being difficult’ – it’s an important part of ensuring quality care and helping improve services for everyone.




